Welcome to StayLux. By accessing and using our website, booking a stay, or utilizing our services, you agree to abide by the following Terms & Conditions. These terms govern your relationship with StayLux, ensuring a seamless and enjoyable experience for all guests. If you do not agree with any of the terms outlined below, we advise you not to use our services.
All reservations must be made using valid personal details, including a full name, contact information, and a recognized form of payment. StayLux reserves the right to cancel or refuse any booking if fraudulent or incomplete details are detected. Once a reservation is confirmed, you will receive a confirmation email with your booking details. It is the guest's responsibility to verify all information and notify us of any discrepancies as soon as possible.
The standard check-in time is 2:00 PM, and check-out time is 11:00 AM. Early check-in and late check-out requests may be accommodated based on availability and may incur additional charges. Guests must present a government-issued photo ID at check-in for verification purposes. The registered guest is responsible for all individuals included in the reservation.
Payments for bookings can be made via major credit/debit cards, bank transfers, or any other approved methods. A valid credit card is required to secure a reservation. Our cancellation policy varies depending on the room type and booking rate selected at the time of reservation. Cancellations made within the permitted timeframe will receive a full refund, while late cancellations or no-shows may result in a charge equivalent to one or more nights of the booked stay. Refund processing times may vary depending on the payment method used.
To ensure a pleasant experience for all guests, we ask that you respect the hotel property and follow all StayLux policies. This includes:
At StayLux, we take your privacy seriously. Any personal data collected during booking or while using our services is protected under our Privacy-Policy. Your information is only used for purposes such as reservation management, customer service, marketing (if opted-in), and security compliance. We do not sell, trade, or misuse your personal data in any manner. For more details on how we handle your data, please review our Privacy-Policy.
StayLux is not responsible for any personal injuries, loss of belongings, or unforeseen circumstances that may impact your stay. We recommend that guests secure their valuables in the in-room safes and take necessary precautions. We also reserve the right to deny access to guests who engage in unlawful or disruptive behavior. In the event of natural disasters, pandemics, or other force majeure events, StayLux is not liable for cancellations or changes that are beyond our control.
StayLux offers a range of amenities, including a luxury spa, fitness center, fine dining, and concierge services. Guests are encouraged to use these facilities responsibly. Some services may require prior booking and are subject to availability. Certain hotel amenities may also be temporarily unavailable due to maintenance or other operational reasons, and we appreciate your understanding in such cases.
StayLux reserves the right to modify, update, or revise these Terms & Conditions at any time. Changes will be posted on this page, and it is the responsibility of guests to review them periodically. Continued use of our website and services after updates implies acceptance of the revised terms.
If you have any questions, require assistance, or need clarification regarding these Terms & Conditions, our dedicated team is available to help. Please reach out to us at:
Email: support@staylux.live
Phone: +91 8210370775